SHIPPING POLICY

Shipping is free. For whom is free shipping available? With an active membership, Plus Members (Primary Complimentary) are entitled for free shipping on qualifying items with no minimum purchase. The majority of things will incur shipping expenses, but club members, guest members, add-ons, and plus add-ons with an active membership and their guests may be eligible for free shipping on limited range of items that are indicated accordingly. NOTE: Up to ten addresses can be used for free shipping for both Plus and Club members. SHIPPING EXPENSES Does free shipping have minimum order amount? Plus Members: For the majority of items, there is no order minimum for Plus Members who are currently enrolled. Club Members/Guest Membership: Shipping fees will apply to the majority of Club Members who have an active membership and guests who do not have membership.:  For Club Members with an active membership and guests (no membership), shipping costs will incur on most items. Shipping cost for most items are based on size, weight, shipping method, and delivery address.

The delivery time for your order is determined by two factors:  Processing and Shipping.

Processing is the time between submitting your order and when the item leaves the warehouse. For most items, processing time is done electronically and usually completed in 1 business days for small parcel and 1-2 business days for larger items that ship Freight.

Shipping begins when the item leaves the warehouse to when it arrives at the selected delivery destination. We send an email with tracking once your order has shipped.

The following items typically require extra processing time:

  • Specialty furniture
  • Jewelry
  • Mattresses
  • Personalized items such as water bottles.
  • Installable items such as hot tubs, vending machines, industrial kitchens, safes, garage doors, and appliances.

For most products only standard shipping is available, but select items are shipped express:

– Standard:  4-6 business days
– Express:  2 business days

NOTE:

  • The shipping times above do not include processing time
  • Some items are only available within the Continental (48) U.S. states
  • Weather-related shipping delays are not within the control of Angelagewelryclub

Freight Shipping Methods:

Items that are too large and/or too heavy to ship small parcel are shipped with a designated freight carrier. After a Freight carrier receives your order, they will contact you to set up a delivery time. Typically, delivery times are within a 4 hour window Monday – Friday between 8 am and 5 pm.

NOTE:  Some areas are not serviced daily and may require additional day(s) for delivery. Please provide up-to-date contact information when placing your order to ensure efficient delivery.

Different Freight Service Levels:

Threshold Delivery:

Threshold includes interior delivery into the first dry area available. Delivery agents will unload your item(s) and place them in the first dry area available, such as the garage or front entryway. If delivering to an apartment, the carrier will only deliver inside the first floor of the complex.

NOTE: Drivers do not assist with unpacking, set-up, or clean up.

White Glove Delivery:

White Glove includes an interior room of choice upon delivery. The delivery agents will unload and place your item(s) in a room of your choosing. White glove service generally includes unpacking, removal/disposal of packing materials and transporting your order up or down a maximum of two flights of stairs.

NOTE: Unless otherwise stated on product page, this service does not include set-up and/or assembly.

Commercial Delivery:

This service is available for commercial business addresses and requires access to an unloading dock. The driver will move the item to the back of the truck, and the member will need to unload the truck (may require equipment to unload).

NOTE: Drivers do not assist with unloading, unpacking, set-up, or clean up. Any other services provided will require additional fees to the member and are payable to the shipping company upon completion.